Privacy Policy

Last updated: September 15, 2025

1. Introduction

VertigentAI ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI consulting services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us through our forms and communications:

Consultation Form Data:

  • Name and contact information
  • Company details and industry
  • Business challenges and AI interests
  • Project requirements and timeline

Contact Form Data:

  • Personal details (title, first name, last name)
  • Professional information (position, company, industry)
  • Contact details (email, phone, company location)
  • Business information (company revenue, website, area of interest)
  • File attachments and comments you provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website information

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

4. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to your consultation requests and inquiries
  • Providing AI consulting services and custom solutions
  • Communicating about our services and project updates
  • Improving our website and service offerings
  • Analyzing business trends and user preferences
  • Complying with legal obligations and protecting our rights

5. AI Services and Data Processing

As an AI consulting company, we may process your business data to provide AI solutions and recommendations. This processing includes:

  • Analyzing your business processes for AI optimization opportunities
  • Training custom AI models using your provided data (with explicit consent)
  • Generating AI-powered insights and recommendations
  • Testing and validating AI solutions in your business context

We implement strict data security measures and will never use your proprietary data to benefit competitors or for purposes outside our agreed scope of work.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in our operations
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit permission for sharing

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

  • Contact Information: Retained while you remain interested in our services
  • Project Data: Retained for the duration of our engagement plus applicable legal periods
  • Website Analytics: Typically retained for 12-24 months
  • Legal Records: Retained as required by applicable laws and regulations

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact section below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications for significant changes (if you've provided your email)

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

VertigentAI Privacy Team

Email: Use our contact form on the website

We will respond to your privacy-related inquiries within 30 days of receipt.